How do I increase a person's or site's File Drop quota?
As explained in What are quotas and upload limits? users may request additional storage space in either Resources or File Drop. For Resources, see How do I increase a site's Resources quota?
Log in as admin.
Log in as an admin (e.g., psg3a-admin).
Go to Administration Workspace.
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Access the site.
- Go to the Worksite Setup tool.
- In the Search box, enter the title of the site, then press Enter or Return on your keyboard, or select Search.
- Select the link to the site to navigate to it.
Go to File Drop.
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Select File Drop from the Tool Menu in the site.
Enable the custom quota.
You can enable a custom quota for a specific site participant (e.g., one student in a course site needs their File Drop quota increased) or for all users (e.g., an instructor wants every student in the site to have a quota greater than 1 GB per person). Skip to the steps for enabling a custom quota for all users.
Enable a custom quota for one user only.
Edit Details on the user's folder.
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- Select the Actions menu for the requesting user's folder.
- Select Edit Details.
Enter the new quota.
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- Select the Special quota checkbox.
- In the box provided, enter the new quota in Kilobytes (binary). For quick reference, here is a list of custom File Drop quotas we've enabled for users within the past few years:
- 2 GB = 2097152 KB
- 4 GB = 4294967 KB
Note: To find the appropriate value for a different number of GB, do a Google search for "GB to KB binary".
Select Update.
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Enable a custom quota for all users in the site.
Edit Details on the main File Drop folder.
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- Select the Actions menu for the main File Drop folder. The folder's name should be [site title] File Drop, e.g., in a site named 19Su ALL the tools!, the main folder is 19Su ALL the tools! File Drop.
- Select Edit Details.
Enter the new quota.
![](https://media.screensteps.com/image_assets/assets/003/820/035/original/f9b65820-066e-4d63-ae56-4fec3e4f3779.png)
- Select the Special quota checkbox.
- In the box provided, enter the new quota in Kilobytes (binary). For quick reference, here is a list of custom File Drop quotas we've enabled for users within the past few years:
- 2 GB = 2097152 KB
- 4 GB = 4294967 KB
Note: To find the appropriate value for a different number of GB, do a Google search for "GB to KB binary".
Select Update.
![](https://media.screensteps.com/image_assets/assets/003/820/037/original/cd9cd456-dd8c-488e-a58b-5ebbd38d8dfd.png)